Insurance Guide

Moving Insurance Guide - Protect Your Belongings

Learn about moving insurance coverage options, what's protected, and how to ensure your belongings are fully covered during your move.

  • Coverage Types Explained
  • Claims Process Guide
  • Cost & Value Analysis
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Coverage Options

Types of Moving Insurance Coverage

Understand your insurance options and choose the right coverage for your needs

Basic Carrier Liability

$0.60 per pound

Minimum coverage required by law

Cost: Included

Pros:

  • Free
  • Required by law
  • Basic protection

Cons:

  • Very low coverage
  • Weight-based only
  • May not cover full value

Best for: Low-value items, basic moves

Full Value Protection

Replacement value

Covers full replacement cost of damaged items

Cost: 1-3% of declared value

Pros:

  • Full replacement value
  • Comprehensive coverage
  • Peace of mind

Cons:

  • Higher cost
  • May require documentation
  • Deductible applies

Best for: High-value items, complete protection

Third-Party Insurance

Customizable

Additional coverage from independent insurers

Cost: Varies by provider

Pros:

  • Independent coverage
  • Customizable limits
  • May cover more

Cons:

  • Additional cost
  • Separate claims process
  • May duplicate coverage

Best for: Special items, additional peace of mind

What's Covered

What's Covered vs Not Covered

Understanding what items are protected under moving insurance

Items Covered

  • Furniture and household goods
  • Electronics and appliances
  • Clothing and personal items
  • Books and documents
  • Kitchen items and dishes
  • Artwork and decorations

Items NOT Covered

  • Cash, jewelry, and valuables
  • Important documents
  • Perishable items
  • Hazardous materials
  • Pets and plants
  • Items packed by owner
⚠️

Special Items

  • Pianos and musical instruments
  • Antiques and collectibles
  • Artwork and sculptures
  • Electronics over $100
  • Professional equipment
  • Sports equipment
Claims Process

How to File a Moving Insurance Claim

Step-by-step process for filing and resolving insurance claims

1

Report Damage Immediately

Notify the moving company within 24-48 hours

Take photos, document damage, get written acknowledgment

2

File Written Claim

Submit formal claim within 9 months

Use company's claim form, include photos and documentation

3

Provide Documentation

Submit proof of value and damage

Receipts, photos, repair estimates, replacement quotes

4

Claims Investigation

Company investigates the claim

May request additional documentation or inspection

5

Resolution

Company offers settlement or repair

Accept offer or negotiate, repairs or replacement provided

Valuation Options

Moving Insurance Valuation Options

Compare different valuation methods and their costs

Released Value

$0.60 per pound

Basic liability coverage included in moving cost

Cost: Free

Example: 50 lb item = $30 coverage

Full Value Protection

Replacement value

Covers full replacement cost of damaged items

Cost: 1-3% of declared value

Example: $10,000 declared value = $100-300 cost

Third-Party Insurance

Customizable

Additional coverage from independent providers

Cost: Varies

Example: Depends on provider and coverage selected

Decision Guide

When Moving Insurance is Worth It

Determine if additional insurance coverage makes sense for your move

High-Value Items

Expensive furniture, electronics, artwork

Recommendation:

Full Value Protection recommended

Reason:

Basic coverage insufficient for replacement cost

Antiques & Collectibles

Irreplaceable items with sentimental value

Recommendation:

Third-party insurance suggested

Reason:

May not be fully covered by standard policies

Long-Distance Moves

Cross-country or international moves

Recommendation:

Enhanced coverage recommended

Reason:

Higher risk due to distance and handling

Professional Equipment

Business equipment, tools, instruments

Recommendation:

Specialized coverage needed

Reason:

May require professional equipment insurance

Basic Household Items

Standard furniture and personal items

Recommendation:

Basic coverage may suffice

Reason:

Replacement cost manageable without insurance

Frequently Asked Questions

Common questions about moving insurance

What is basic carrier liability insurance?

Basic carrier liability is the minimum coverage required by law, typically $0.60 per pound of damaged items. It's included in your moving cost but provides very limited protection. For example, a 50-pound item would only be covered for $30, regardless of its actual value.

How much does full value protection cost?

Full value protection typically costs 1-3% of your declared value. For example, if you declare $10,000 worth of belongings, you'd pay $100-300 for full value protection. This covers the full replacement cost of damaged items.

What items are typically not covered by moving insurance?

Items not covered include: cash, jewelry, important documents, perishable items, hazardous materials, pets, plants, and items you pack yourself. These items should be transported separately or insured through other means.

How do I file a claim for damaged items?

Report damage immediately (within 24-48 hours), take photos, document everything, and file a written claim within 9 months. Submit proof of value, photos of damage, and any repair estimates. The moving company will investigate and offer a settlement.

Should I get third-party moving insurance?

Third-party insurance can be beneficial if you have high-value items, antiques, or want additional coverage beyond what the moving company offers. It provides independent coverage and may cover items excluded from standard policies.

What documentation do I need for insurance claims?

Keep receipts, photos of items before moving, photos of damage, repair estimates, replacement quotes, and any correspondence with the moving company. Good documentation significantly improves your chances of a successful claim.

How long do I have to file a claim?

You typically have 9 months from the delivery date to file a written claim. However, you should report damage immediately (within 24-48 hours) to preserve your rights and allow for proper documentation.

What if the moving company denies my claim?

If your claim is denied, you can request a written explanation, provide additional documentation, negotiate a settlement, or seek legal advice. You may also file a complaint with the FMCSA or your state's consumer protection agency.

Get Quotes from Insured Movers

Work with licensed movers who carry proper insurance coverage. Get quotes and ask about their insurance options.