Customer Reviews

Moving Company Reviews & Ratings You Can Trust

Read authentic reviews from real customers. Learn how to spot fake reviews and find trusted movers with genuine feedback from thousands of satisfied customers.

  • 73,000+ Verified Reviews
  • 4.9/5 Average Rating
  • Authentic Customer Feedback
JD
AS
RK
4.9 out of 5 based on 73,000+ reviews

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Review Platforms

Where to Find Legitimate Moving Reviews

Different platforms offer different types of reviews and verification levels

Google Reviews

4.9(25000 reviews)

Most trusted platform for local business reviews

Pros:

  • Verified purchases
  • High visibility
  • SEO impact

Cons:

  • Can be manipulated
  • Limited detail

Better Business Bureau

A+(1200 reviews)

Official business rating and complaint resolution

Pros:

  • Official accreditation
  • Complaint handling
  • Trusted source

Cons:

  • Fewer reviews
  • Older demographic

Yelp

4.7(8500 reviews)

Detailed reviews with photos and check-ins

Pros:

  • Detailed reviews
  • Photo sharing
  • Community features

Cons:

  • Filtering issues
  • Mixed quality

Facebook

4.8(18000 reviews)

Social reviews from friends and community

Pros:

  • Social proof
  • Real profiles
  • Easy to find

Cons:

  • Less detailed
  • Social bias

Angie's List

4.6(3200 reviews)

Paid membership service for verified reviews

Pros:

  • Verified reviews
  • Detailed reports
  • Quality focus

Cons:

  • Paid service
  • Limited reach

Trustpilot

4.8(4200 reviews)

International review platform with verification

Pros:

  • Global reach
  • Verification process
  • Detailed analytics

Cons:

  • Less known in US
  • Mixed quality
Real Reviews

What Our Customers Say

Authentic reviews from real customers who used our moving services

Verified

"Network Moving made our cross-country move seamless. The team was professional, careful with our belongings, and delivered everything on time. Highly recommend!"

Sarah Johnson

New York to California

2 weeks ago

Verified

"Outstanding service from start to finish. The movers were punctual, efficient, and handled our fragile items with care. The pricing was fair and transparent."

Michael Chen

Texas to Washington

1 month ago

Verified

"I was nervous about moving across the country, but Network Moving put my mind at ease. Great communication throughout the process and everything arrived safely."

Emily Rodriguez

Florida to Oregon

3 weeks ago

Verified

"Professional, reliable, and affordable. The team worked efficiently and kept us informed every step of the way. Would definitely use again."

David Thompson

Illinois to Arizona

1 month ago

Verified

"Excellent service! The movers were careful with our antiques and the entire process was stress-free. Great value for the money."

Lisa Wang

Massachusetts to Colorado

2 weeks ago

Verified

"Fast, efficient, and professional. The team arrived on time and completed the move ahead of schedule. Highly satisfied with the service."

Robert Martinez

Georgia to Nevada

3 weeks ago

Warning Signs

Red Flags in Moving Company Reviews

Learn to spot fake or manipulated reviews

Generic Reviews

Reviews that sound the same or use identical language

Example: Multiple reviews saying 'Great service!' with no details

Perfect Scores Only

Companies with only 5-star reviews are suspicious

Example: No company is perfect - some negative feedback is normal

Recent Review Spikes

Sudden influx of reviews in a short time period

Example: 50 reviews posted on the same day

Vague Details

Reviews lacking specific details about the service

Example: Reviews that don't mention specific services or experiences

Fake Profile Names

Obvious fake names or profile pictures

Example: Names like 'John Smith' with stock photos

No Response to Negatives

Companies that don't respond to negative reviews

Example: Shows lack of customer service commitment

Verification Guide

How to Verify Moving Company Reviews

Follow these tips to identify authentic reviews

Check Review Patterns

Look for natural patterns in review timing and content

Real reviews are spread over time with varied content and writing styles

Read Negative Reviews

Pay attention to how companies handle complaints

Good companies respond professionally to negative feedback

Check Reviewer Profiles

Look at reviewer's other reviews and profile activity

Real reviewers have varied review history and active profiles

Compare Across Platforms

Check reviews on multiple platforms for consistency

Legitimate companies have similar ratings across different sites

Look for Specific Details

Genuine reviews mention specific services or experiences

Real reviews include details about movers, trucks, or specific items

Check Review Dates

Verify that review dates make sense with business activity

Reviews should align with when the business was operating

Industry Comparison

Network Moving vs Industry Average

See how we compare to industry standards

Overall Rating

Industry:3.8
Network Moving:4.9
+1.1

On-Time Delivery

Industry:78%
Network Moving:95%
+17%

Damage Rate

Industry:12%
Network Moving:2%
-10%

Customer Satisfaction

Industry:82%
Network Moving:96%
+14%

Repeat Customers

Industry:35%
Network Moving:68%
+33%

Response Time

Industry:24 hours
Network Moving:2 hours
-22 hours

Frequently Asked Questions

Common questions about moving company reviews

How do I know if moving company reviews are legitimate?

Look for: 1) Natural review patterns over time, 2) Specific details about services, 3) Varied writing styles, 4) Responses to negative reviews, 5) Consistent ratings across platforms, 6) Reviewer profiles with varied activity. Avoid companies with only perfect scores or generic reviews.

What's the best platform to check moving company reviews?

Google Reviews is most trusted for local businesses, followed by BBB for official ratings. Yelp offers detailed reviews, Facebook provides social proof, and Angie's List has verified reviews. Check multiple platforms for a complete picture.

How many reviews should a good moving company have?

A reputable moving company should have at least 50-100 reviews across platforms, with reviews spanning several months or years. More reviews generally indicate more experience, but quality matters more than quantity.

Should I trust companies with only 5-star reviews?

Be cautious of companies with only perfect reviews. No company is perfect, and some negative feedback is normal and healthy. Look for companies with mostly positive reviews (4+ stars) and professional responses to any negative feedback.

What should I look for in negative reviews?

Look for: 1) How the company responds to complaints, 2) Whether issues were resolved, 3) If complaints are about service quality or minor issues, 4) Patterns in negative feedback, 5) Whether negative reviews seem legitimate or fake.

How recent should reviews be?

Look for recent reviews (within 6-12 months) to ensure current service quality. However, also check older reviews to see consistency over time. A mix of recent and older reviews shows ongoing quality.

Can I leave a review for Network Moving?

Yes! We encourage honest reviews on Google, BBB, Yelp, Facebook, and other platforms. Your feedback helps other customers and helps us improve our services. We respond to all reviews professionally.

What if I have a complaint about my move?

Contact us immediately at 1-866-899-2414 or through our contact form. We take all complaints seriously and work to resolve issues quickly. We also encourage you to leave honest reviews about your experience.

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