⚠️ Warning Guide

Long Distance Moving Scams: How to Protect Yourself

Learn about common moving scams, warning signs to watch for, and how to choose legitimate moving companies to protect your belongings and wallet.

Common Scams

Types of Moving Scams to Watch For

Understanding these common scams helps you stay protected

Low-Ball Estimates

Scammers offer extremely low estimates to get your business, then demand much more money on moving day

⚠️ Warning Signs:

  • Estimate significantly lower than competitors
  • Refuses to do in-home survey
  • Pressure to sign immediately
  • Vague or incomplete contract

✅ How to Avoid:

  • Get at least 3 written estimates
  • Ensure in-home survey is done
  • Read contract thoroughly
  • Ask for detailed breakdown of costs

Rogue Movers

Unlicensed movers who hold your belongings hostage until you pay inflated fees

⚠️ Warning Signs:

  • No physical address or office
  • Unlicensed or uninsured
  • Demands large upfront payment
  • Uses rental trucks instead of company vehicles

✅ How to Avoid:

  • Verify DOT number and license
  • Check physical address
  • Read online reviews
  • Never pay full amount upfront

Bait and Switch

Company advertises one service but provides something completely different

⚠️ Warning Signs:

  • Different company name on contract
  • Different phone number than advertised
  • Subcontracts to other companies
  • Refuses to provide written estimates

✅ How to Avoid:

  • Verify company identity
  • Get everything in writing
  • Ask about subcontractors
  • Check company registration

Storage Scams

Movers claim your items need storage and charge excessive fees

⚠️ Warning Signs:

  • Unexpected storage charges
  • Items held longer than necessary
  • Inability to access stored items
  • Excessive storage fees

✅ How to Avoid:

  • Ask about storage policies upfront
  • Get storage costs in writing
  • Choose your own storage facility
  • Understand storage terms
Red Flags

Red Flags Checklist

If you see any of these warning signs, avoid the moving company

Requires cash payment only

No written contract or estimate

Unusually low estimate

Pressure to sign immediately

No physical address

Unlicensed or uninsured

Demands large upfront payment

Uses rental trucks

Different company name on contract

Refuses to provide references

No online presence or reviews

Won't provide DOT number

Stay Safe

How to Verify Legitimate Movers

Follow these steps to ensure you're working with a legitimate moving company

1

Check DOT Number

Verify the company's Department of Transportation number

Visit fmcsa.dot.gov to verify DOT number and safety record

2

Verify Insurance

Ensure the company has proper insurance coverage

Ask for proof of insurance and verify with insurance company

3

Read Reviews

Check online reviews and ratings

Look at Google, Yelp, BBB, and moving-specific review sites

4

Get Written Estimates

Always get detailed written estimates

Get at least 3 estimates and compare them carefully

5

Check Physical Address

Verify the company has a real physical location

Visit the office or verify address through Google Maps

6

Ask for References

Request references from recent customers

Contact references and ask about their experience

Emergency

What to Do If You've Been Scammed

If you believe you've been scammed, take these immediate steps

Don't pay additional money

Document everything

File complaint with FMCSA

Contact local authorities

Report to Better Business Bureau

Share your experience online

Consider legal action

Work With Trusted, Licensed Movers

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